Returns:

We make a huge effort to make sure every single one of our kits is in perfect shape.

We accept returns of unopened products (i.e. in new condition). Please make sure you have an  RMA number before returning a kit. We accept returns within 15 days from their ship date. Please use the form on the Contact page. Unless the return is due to an error by Bokeh Masters Kit, shipping and return shipping can not be refunded. Sorry, we can not accept returns for any open product. Thanks for your understanding.

Customer Service:

We love a happy customer. If you have any questions, concerns or feedback please use the form on the Contact page. We will do our absolutly best to return as soon as possible with a great answer that will leave you satisfied. Thank you!